Trifles by Susan Glaspell An Investigation of The Murder of John Wright Essay Example

Trifles by Susan Glaspell: An Investigation of The Murder of John Wright Paper The short story Trifles written by Susan Glaspell is a story regarding the investigation of the murder of John Wright by his wife, Mrs. Wright. Mrs. Hale is the wife of Mr. Hale, one of the men investigating the murder, and the neighbor of the Wrights. While the men investigate around the farmhouse looking for clues to prove Mrs. Wright was guilty, Mrs. Hale is downstairs with Mrs. Peters discovering their own evidence in the mishaps of Mrs. Wrights cleaning and sewing. Mrs. Hale begins to reminisce on how cheerful and full of life Mrs. Wright was prior to her marriage. She regrets not visiting with Mrs. Wright throughout the years especially since they were neighbors. Upon finding the unfinished quilt and the empty bird cage, they discover a dead canary with a strangled neck, the same way Mr. Wright’s neck was strangled. She begins to see the reasoning for Mrs. Wright murdering her husband. She concludes that Mrs. Wright was unhappy with her marriage and possibly neglected. She decides to keep this information between her and Mrs. Peters instead of informing the men of their findings. Why would Mrs. Hale’s change in view of Mrs. Wright make her justify the reasoning behind why she murdered her husband? Maslows Hierarchy of Needs is a theory developed by Abraham Maslow to understand human motivation to fulfill our peak potential. It is described as a model which is divided into our basic needs (physiology, safety, love and esteem) and our growth needs (cognitive, aesthetic, and self-actualization. ) (McLeod, 2007) Saul McLeod believes that one must satisfy lower level basic needs before progressing to meet higher level growth needs. (McLeod, 2007) Mrs. We will write a custom essay sample on Trifles by Susan Glaspell: An Investigation of The Murder of John Wright specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Trifles by Susan Glaspell: An Investigation of The Murder of John Wright specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Trifles by Susan Glaspell: An Investigation of The Murder of John Wright specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Hales regresses from the cognitive need down to the love and belonging need as she begins to see Mrs. Wright as the friend whom she used to have and because of this she believes she was in an unhappy and neglected marriage, which has driven her to murder her husband. After entering the Wright house, which is now a crime scene for the murder of Mr. Wright, Mrs. Hale is left alone downstairs with Mrs. Peters while the men go upstairs to find evidence to prove that Mrs. Wright murdered her husband. Upon engaging in conversation Mrs. Hale’s cognitive need becomes apparent when they inspect the knitting on Mrs. Wrights quilt. Mrs. Hales states â€Å"Mrs. Peters, look at this one. Here, this is the one she was working on, and look at the sewing! All the rest of it has been so nice and even. And look at this! It’s all over the place! Why, it looks as if she didnt know what she was about. †(Glaspell, 666). Mrs. Hale suspects that something could have caused the negligence of her stitching, She asks Mrs. Peters â€Å"What do you supposed she was so nervous about? † (Glaspell, 666) She seemed intrigued, insinuating there may have been a reason which drove her to murder her husband. Mrs. Hale is staggering on the cognitive level which is preventing her from progressing on to the next level of aesthetic because she is not concerned with her own needs to express herself in a pleasing way, But to express Mrs. Wright in a more pleasing way and not as some horrific murderer. Mrs. Hale goes on to explain to Mrs. Peters; â€Å"I wish you’d seen Minnie Foster when she wore a white dress with blue ribbons and stood up there in the choir and sang. † (Glaspell, 670) She wants Mrs. Peters to view Mrs. Wright in the positive way that she was prior to her failed marriage. This actually shows her regression down to the love and belonging level. Towards the end of the play she realizes that she has been so busy in her life that she had neglected her friend in a time of need. She regrets not visiting her, stating that â€Å"I wish I’d come over here once in a while! That was a crime! That was a crime! Who’s going to punish that? † (Glaspell, 670) She feels guilty for not realizing that Mrs. Wright needed help. She tells Mrs. Peters â€Å"I might have known she needed help! I know how things can be-for women. I tell you, it’s queer, Mrs. Peters. We live so close together and we live far apart. † (Glaspell, 670) Mrs. Hale wishes she had been a better friend to Mrs. Wright and by doing that feels that could have helped prevent the murder from even happening. Maslows Law is a good theory to represent the understanding of Mrs. Hale, it signifies the importance of better understanding why she acted as she did. We use Maslows Law of Hierarchy Needs to better understand what motivates us to reach our full potential. According to McLeod, â€Å"progress is often disrupted by failure to meet lower level needs. (McLeod, 2007) Because Mrs. Hale had begun to care for her old friend, after trying to figure out what caused her to become a murder, She had regressed back down to the love and belonging level, Thus preventing her from progressing to the aesthetic level. WORKS CITED: McLeod, S. A. (2007). Maslows Hierarchy of Needs. Glaspell, Susan. Trifles. Backpack Literature An Introduction to Fiction, Poetry, Drama, and Writ ing Fourth Edition. Ed. X. J. Kennedy and Dana Gioia. Upper Saddle River, New Jersey: Pearson Education, Inc. , 2012. 659-671. Print.

An analysis on the relevance of published financial statement to decision makers in Zimbabwe. Essays

An analysis on the relevance of published financial statement to decision makers in Zimbabwe. Essays An analysis on the relevance of published financial statement to decision makers in Zimbabwe. Essay An analysis on the relevance of published financial statement to decision makers in Zimbabwe. Essay Faculty of commercialism Department of accounting and it Chapter one Subject: An analysis on the relevancy of published fiscal statement to determination shapers in Zimbabwe. ( A instance survey of econet radio Zimbabwe ) SUBMITTED IN PARTIAL FULLFILMENT OF THE REQUIREMENT FOR BACHELOR OF COMMERCE HONOURS DEGREE IN Accounting Chapter: 1 Introduction Fiscal statements are the most widely used and most comprehensive manner of pass oning fiscal information about a concern endeavor to users of the information provided in the studies. The chief aim of fiscal statement is to supply the proprietors and investors, authorities, employees, Tenders, providers, clients, investing analysts and the populace to look into the public presentation of an endeavor ; comparison and contrast past public presentation to current public presentation of the organisation Moskowitz ( 2000 ) The user groups have a assortment of specific information demands and merely particular purpose fiscal statement may hold the ability to turn to those demands. The Accounting model ( par. 10 ) acknowledges that fiscal statements can non run into the demands of all these users, but argues that the proviso of fiscal statement that meet the demands of investors will besides run into most of the demands of other users. research has extensively examined the relevancy of accounting informations in order to measure the utility of fiscal statements to the users Papadaki and Siougle ( 2007 ) . Published fiscal statement is defined as relevant if it has a predicted association with equity market values. The survey was designed to measure whether the corporate studies are relevant in supplying information that is utile to the determination shapers. Barth et Al ( 2001 ) . 1.1 Background of the survey In recent times the demand for proper corporate fiscal revelation of listed companies was increasing and the failures of big companies registered on the most of import stock exchange have exerted excess force per unit area on listed companies and standard compositors for the betterment of the quality of corporate coverage. The stock exchange committee stated the diminution in subject in corporate one-year coverage and imperativeness release to the absence of capacity at the Zimbabwe stock exchange from 2007.The consequences of the IFRS reappraisal for the published infusions of fiscal describing provinces that the coverage entity do non expose consistence and sometimes look to describe subjective information on which the reader is supplied with information that satisfy their direction aims. hypertext transfer protocol: //www.africair.com/2012/08/09/pu. It besides states that some companies are non following with the IFRS. A figure of accounting and concern failures recorded around the universe have promoted unfavorable judgment on accounting. The determination shapers have been in a figure of lay waste toing losingss due to accounting dirts and bankruptcy in companies which they have stockholding. These state of affairss might be that the corporations have supplied inaccurate information to the determination shapers. The recent accounting dirts have led to the loss of assurance in fiscal coverage pattern and effectivity of corporate administration mechanisms Bartley 2002 ; Browning 2002 ; O’Connell, et Al. 2005. Even though enterprises have been put frontward to better the quality fiscal coverage, it is clear that the quality fiscal coverage is sometimes biased. In pattern, as can be witnessed by a figure of accounting dirts and bankruptcies, some companies are still printing low-quality fiscal studies and supply misdirecting information to the populace. The quality corporate fiscal coverage remains the dream of most comptrollers. It seems to be a myth that the world of fiscal coverage is different from what people presently believe. However, we have instances whereby companies window dress their histories to do it attractive to investors to purchase portions or put in their companies, which in bend consequences to either loss or prostration of the company at the terminal of the twenty-four hours. The ground for revelation of accounting information is to inform the stockholders on the fiscal deductions and effects of the departures on in the organisation. 1.2 Statement of the job Zimbabwe Stock Exchange is sing a batch of overreaction by irrational investors who have no footing for their determinations despite the published fiscal statement ; it was observed that determination shapers are drawn into the market in a sort of bandwagon consequence, nevertheless the inquiry that begs to be answered is whether investors can trust on fiscal statement information for investing determination devising intents in Zimbabwe. 1.3 Aims of the survey The chief aim of this research work is to analyze the relevancy of published one-year studies of listed companies to determination shapers. The specific aims of the survey are: To analyze the extent to which fiscal studies are used in measuring the overall public presentation of the company. To determine if there exist other finding variables apart from the information provided in one-year studies and histories that influence their investing determination. To determine insufficiencies if any with the current revelation practiced in corporate coverage in Zimbabwe. 1.4 Research Questions To supply a usher in the behavior of the survey the undermentioned inquiries are raised: To what extent are fiscal study used in measuring the overall public presentation of the company? Are one-year study and histories adequate in act uponing thebuy, clasp and sell determination of investor. Are at that place other variables that inform the determination of stockholders to purchase, keep and sell equities? Are there current revelation patterns in corporate coverage in Zimbabwe adequate? 1.5 Significance of the Study The significance of this research work is to give an empirical analysis of corporate one-year study and history and its relevancy to users of fiscal statements. The research would give the research worker a comprehensive apprehension on how fiscal statements can be used by users to do informed judgement and determinations. The survey is besides extremely important to stakeholders as they need accurate information to foretell future public presentation by placing the factors in fiscal study. This work will decidedly add to the organic structure of bing cognition and a usher for other research workers who will transport out research on this capable affair, peculiarly in countries that will non be addressed in the survey. 1.6 Explicating Hypothesis Establishing on the statement of the job, the undermentioned void hypothesis were through empirical observation formulated and tested on the analysis of the relevancy of one-year studies to the determination shapers. H0:That published fiscal statement has no importance in the investors’ determination devising. H1: That published fiscal statement has greater importance in the determination devising by the users. 1.7 Premises The research is traveling to be successfully carried out in the allocated clip The information gathered from samples, respondents and any other beginning will be right Econet Wireless Zimbabwe will run on a traveling concern construct therefore operate in the foreseeable hereafter Datas from respondents will be equal to infer findings and decisions 1.7 Boundary lines This survey is limited to the published fiscal statements and their relevancy to users of fiscal statement, with particular mention to Econet Wireless Zimbabwe, Masvingo and shall cover the period of 2010 to 2013. The population comprised all stakeholders. From the population, a sample of 30 was obtained through the simple random choice technique. 1.8 Restrictions of the survey This survey has been undertaken in malice of the cynicism that dogged the survey right from the construct which constituted restriction to the research worker and these are: Due to the high degree of confidentiality in the administration nowadays non all beginnings relevant to this research is accessed. However the research worker resorted to the usage of other beginnings of information like the accounting manual. Some respondents were non being able to react freely due to work committednesss therefore the research worker followed them in order to entree the information. Secondary informations contained some elements of prejudices so on this regard the research worker put more trust on primary informations. Several disbursals were involved in this work therefore there was limited resources available to the research due to hapless economic status that was non adequate to take attention of high transit cost, letter paper, public dealingss and cost of typing this work and binding. Budget Item Unit of measurement Monetary value sum quantity/trips $ $ printing, photocopying and typing 3 20 Conveyance 7 12 72 telephone charges 1 50 Stationery 20 sundry disbursals 50 Entire 212 The research worker will seek contributions from the administrations and besides beginning financess from relations and friends to finance the research procedure budget. 1.9 Definition of footings Accounting: This is the presentation of consistently developed and accurately recorded fiscal studies about an entity engaged in economic activity to users of such study, reading and analysis of such study to accomplishing their assorted demands. Annual Report: Is a elaborate study on a company’s operations throughout the preceding twelvemonth. This is intended to give stockholders and other stakeholder’s information about the company’s activities and fiscal public presentation. Investors: They are the proprietors of the concern and they need fiscal information to measure the effectivity of the direction in running the concern and the likeliness of hazard if any. Accounting Standards: In a nutshell, these are regulations which indicate the footing of recording, presentation or valuing an point. Relevance: Fiscal statements: these are paperss prepared by the direction of the company to pass on its public presentation to the stockholders and other users Investing ; this means the forfeiture of the present resource for the hereafter. It is the committedness of present resources for future return. Information-these can be said to be the facts needed or received by a individual, or group of individual, or group of individuals which is or will be utile to them. Decision making- can be defined as placing options, measuring such options and taking from such options. It can be viewed as the really cloth of which organized activity is made. 1.10 Organization of the survey Chapter one concentrated on a brief description of the background to the survey, statement of the job, aims of the survey, research premises and boundary line of the survey and ends with an administration of the survey. Chapter two will concentrate on reappraisal of related literature. It focuses on old work done by others authors and research workers on the relevancy of published fiscal statements . A survey of this magnitude required a thorough and critical rating of relevant literature centred on the undermentioned constructs of the job: the empirical reappraisal and justification of the survey. Chapter three will look at the research methodological analysis used in the research procedure and the justifications thereof. The chapter will concentrate on the research design, instance survey, study method, population and sample, questionnaires, interviews, cogency of the instruments and dependability of the instruments. Chapter four will concentrate on informations presentation and treatment of the research findings on the research subject. It analyses the primary informations in the signifier of responses from questionnaires and interviews, and besides secondary informations. Chapter five will show the sum-up, decisions and recommendations. These summaries the major concerns of the research survey as highlighted in chapter one, methods used and the deductions of the findings, besides presenting inquiries for future research. 1.11 Chapter sum-up Research subject was drawn, followed by a brief background of the job. Steering inquiries were outlined. Restrictions and operational definitions were given. The following chapter, which is chapter two, seeks to appreciate what other writers are traveling to state theoretically and through empirical observation about the relevancy of published fiscal statements to the determination shapers

Integrated Marketing Communcations and Customer Satisfaction Strategy Assignment

Integrated Marketing Communcations and Customer Satisfaction Strategy - Assignment Example The advertising strategy of the company will reflect the company’s mission to improve product and service offerings and make these products and services readily available. Advertising is critical for the company to let the general public know about the existence of the company. Customer awareness is a very important element of any advertising campaign (Knoll, 2012). The advertising initiatives of 360UP are going to help the company reach its marketing goals because more potential customers are going to realize of the existence of the firm’s products and services. â€Å"The value of advertising is based primarily on the number of potential customers that it reaches† (Meyer & Hester, 2003). The use of mass marketing campaigns can be effective at increasing the customer reach of the company. 2) Discuss how the effectiveness of the advertising will be measured. An advertising campaign is good if it is effective at accomplishing the company’s goals. 360UP is th e firm that is starting out in the market, thus advertising is critical to the success of the company. The organization will use various methods to determine the effectiveness of its advertising efforts. A simple way to measure how effective advertising has been towards the bottom line of a company is by determining if the sales of the company increased as a consequence of its marketing efforts. Keeping a weekly log of sales and comparing the trend over time is a way to determine if the company has achieved any sales growth after an advertising campaign. Negative sales growth after the implementation of an advertising campaign is an indicator of marketing failure. In order for a company to increase its customer base it must invest in advertising (Hawkins, 2009). There are other specific ways to determine the effectiveness of advertising efforts. The numbers of Facebook or Twitter users that follow the company online are a good metric to measure the effectiveness of online social med ia advertising efforts. If the company uses banner advertising the number of people that click on the banner is a metric that measures the effectiveness of the campaign. 3) Discuss the promotional strategies that may be used in addition to advertising. 360UP is a company that seeks to expand its business beyond the United States into various international markets. The company will need to use communication adaptation in the future to adequately target foreign customers (Kotler, 2003). Promotions are a great way to increase the revenues of the company in the short term. The first step in evaluating the effectiveness of a promotion is to acquire an understanding of why a customer is interested in purchasing a product or service (Taylor, 1965). 360UP must use a wide variety of promotional techniques to acquire and retain customers. Based on Pareto’s 80-20 rule a firm receives 80% of their customers from 20% of their clients (Hafner, 2001). The use of promotional campaigns can he lp increase the customer retention rate of the company. Five promotional campaigns that the firm can use to attract customers are daily specials, Tuesday extravaganza, flyer coupons, family meals, and value menus. The daily special would consist of offering a different meal from the menu each day at a discounted price. The Tuesday extravaganza is an offer in which the company offers all the meals in its menu at half price from 11:00 A.M. to 2:00 P.M. The flyer coupons is a promotion that provides

Implementing Lean Approach to Eliminate Non-value-added Activity Essay

Implementing Lean Approach to Eliminate Non-value-added Activity - Essay Example With regard to the second question, it was determined that the JIT significantly decreases the total NVA in the WSS when the huge stock level is declined. This causes the obvious reduction in the variable costs; for example, opportunity costs and warehousing costs. By contrast, the TPM results in better productivity and product quality due to the higher effectiveness of the machine, which is caused by better maintenance systems and practices. Concerning the third question, both external and internal factors are the obstacles and limitations of the Lean application. Ultimately, this pilot research study functions as a guidepost for manager’s of paperboard companies, as well as other continuous operation companies lacking adequate sufficient models, that are seeking means of applying Lean production mechanisms to their firm’s supply chain system. The term, ‘Lean Production’ or ‘Lean Manufacturing’, was first introduced in the seminal book, The Machine that Changed the World by Womack et al. (1990) in order to represent the evolutionary approach against traditional thinking from the 1920s, ‘Mass Production System (MPS)’. This method intends to add values on products or services from the customers’ perspective and enhance efficiency by eliminating wastes or non-value-added activities (NVAs) in the production or supply chain. It requires all people, both management and operational level, in the organization to take part in the improvement (Womack and Jones, 2003; Liker, 2004). The Lean was previously known as ‘Toyota Production System (TPS)’ after the company that developed it in the 1940s. This approach was behind the successful growth of Toyota and other Japanese manufacturers, especially in the 1980s (Ohno 1988; Shingo 1989; Liker, 2004).

The Contributions of Immigrants to Singapore Essay Example for Free

The Contributions of Immigrants to Singapore Essay Singapore began to open itself up as a centre for entrepot trade. It began to import and export goods for different areas to different parts of the world. These immigrants also provided important support services such as workers in the dockyards, plantations, factories and some even provided daily necessities for traders all over the world. All these contributions of the immigrants helped to maintain Singapore as an attractive trading centre and kept it competitive. Without them, Singapore would not have grown so fast from a backwater island to a bustling island of trade and other commercial activities. Hence, the impact of the coming of the immigrants leading Singapore to a well-grown trading centre was the most important. However, besides the impact of growth of Singapore as a trading centre, there were other social impacts such as acts of philanthropy by rich businessmen. These businessmen from different ethnic groups saw the need to contribute to the well-being of the society and started kind acts such as building schools, hospitals and places of worship for their fellow countrymen. An example would be Tan Tock Seng. Such acts were important as they made lives of the immigrants more bearable and ensured that these immigrants were well taken care off so that they could continue to contribute to Singapore growth. All in all, the most important impact of the coming of the immigrants was the growth of Singapore as a trading centre as it is due to their hard work that Singapore could continue to grow and this would benefit everyone. As for the acts of the philanthropists, some of these acts were given to specific ethnic groups only, hence the impact is not as great as the first.

We Must Prevent Obesity in Children :: Childhood Obesity

Americans are the fattest people on the planet and continue to expand. According to a survey of adult men and women in the United States during 1999-2000, published in JAMA: The Journal of the American Medical Association, 30.5% of Americans are obese, up from 22.9% ten years earlier, and nearly two-thirds (64.5%) are overweight (Flegal et al.). Excess weight isn’t just a matter of looks. Obesity magnifies the risk of heart disease, diabetes, high blood pressure, and other ailments–already overtaking tobacco as the leading cause of chronic illness (Brownell and Horgen 4). An especially disturbing aspect of this trend is that children are increasingly obese. The Center for Disease Control and Prevention reports that the percentage of obese children aged 6 to 11 almost quadrupled from 4% in 1974 to 15% in 2000, and the percentage of obese children aged 12 to 19 increased from 6% in 1974 to 15% in 2000 (United States). Obese children have a 70% chance of becoming obese adu lts with a much higher risk of serious illness than those of normal weight (Brownell and Horgen 46). Furthermore, obese children suffer many serious health problems today. Pediatricians now routinely treat atherosclerosis and type II diabetes, diseases that used to be frequent only among older people (Tyre 38). Today’s children are among the first generation in American history who may die at earlier ages than their parents. For most people in the United States, obesity is a matter of individual choice and old-fashioned will power (Lee and Oliver). The usual advice for overweight people is to eat less and exercise more, but how applicable is this advice for children unless they have strong guidance from adults? How can children make intelligent choices about eating in an environment where overeating is normal and where few adults know what’s in the food they eat? The United States has been successful in addressing teenage health problems: drug use has dropped, teenage pregnancy has been reduced, and teen smoking has declined. We need to take a similar proactive response by taking concrete steps to reverse the trend toward more obese children. Many have blamed the rise in obesity on a more sedentary life style, including the move to the suburbs, where people drive instead of walk, and increased viewing of television. One study of children watching television found a significant drop in the average metabolic rate during viewing (Klesges, Shelton, and Klesges).

Mentha Farm Business Plan

Mentha Farm Business Plan (Mentha Garden) Executive Summary Mentha Garden is a 10 acre farm dedicated to the production of Menthol oil (Pipermint oil). Mentha Garden is located at Fatehpur in Barabanki , Uttar pradesh. Mentha Garden is working hard to become a leading producer of Menthol oil in Barabanki for the Stage 2 level industry. Barabanki ranks number one in menthol oil production, which constitute 65-70% of Indian production. Menthol oil is used in Pharmaceuticals, Chewing  Tobacco, Pan  Masala, Perfumery  Compounds, Toothpaste, Mouth  Washes, Oral  Preparations, Confectionery, Cigarettes  .Keys to Success Mentha Garden has identified two keys that will be instrumental in their success. The first is the implementation of strict financial controls. By having the proper controls, production efficiency will be maximized. The second key is the recognition and implementation of the philosophy that 100% customer satisfaction is required to ensure a profitable business. Profits are a by product of satisfying customers, not the other way around. Products Mentha Garden is a 20 acre farm that concentrates on the growing of different variety of Mentha.Mentha Garden will feature:- Mentha  Arvensis-Initially  the  crop  grown  was  called  Japani  mint/  Mentha  Arvensis  but  subsequently  the  problems  of  rains  &  dryness,  this  crop  was  developed  and  known  as  MenthaShivalik. Mentha  Piperita- The  USA  being  the  main  producer  of  Mentha  Piperita  similarly  it  is  also  called   American  piperita. Though  India  is  developing  the   quality  of  Mentha  Piperita   Comparing  to  US  crop  but  we  have  not  yet  been  able  grow  successfully  till  now. Process  of  Deriving  Menthol  Crystals  Ã¢â‚¬â€œ Stage  1:  Farmers  level Mentha  arvensis  leaves  are  boiled  and  oilà ‚  is  extracted.Iron  vessel  is  used  for  the  same. Stage  2:  Industry  level Mentha  oil  extracted  in  stage  1  is  frozento  minus  60  degrees  Celsius. This   takes about  6  to  7  days. Aluminium  vessel  is  used   here. The   output   consists   of   30%  De? Mentholised   Oil   (DMO)   and   70%  Flakes. Stage  3:  Industry  Level These   flakes   are   heated   at   40  degrees   Celsius. The  liquid  obtained  is  filtered  by cloth  and  loaded  into  a  machine. Crystals   are  sown  in  this  liquid  and  kept  for  15  to   20  days. The  output  is  70%  crystal  and  30%   residual  mentha  flakes. Iron  vessel  is  used   in in  this  process.Market Menthol Garden sells Raw Menthol oil to the Industry level -2 on market price . Management Team Menthol Garden will be lead by the Sujeet patel and D. K Patel(father). Father brings a wealth of business and management skills to the Garden. Sujeet patel will be responsible for the business operations of the farm and marketing of oil. Financial Plan- Mr. D. K Patel is doing menthol oil farming traditionally but I wanted to apply my Botanical knowledge as well as management skills , what I have learnt in my 12+3+2 level of education .